Thank you for choosing BB GOLD TOKEN for your cryptocurrency needs. We strive to provide a seamless experience and utmost satisfaction to our users. However, we understand that circumstances may arise where you may need to return a purchase or seek a refund. Please read the following policy carefully to understand your rights and obligations:
Returns:
We do not offer returns on cryptocurrency purchases or transactions made through our platform. Once a transaction is confirmed and executed on the blockchain, it cannot be reversed or canceled. It is essential to double-check all transaction details, including wallet addresses, before proceeding with a transaction.
In the event of an error in the transaction process, such as sending funds to the wrong address or entering an incorrect amount, we recommend reaching out to the recipient directly to request a refund. However, BB GOLD TOKEN cannot guarantee the success of such refund requests, as they are subject to the recipient’s discretion and cooperation.
Refunds:
Refunds are only applicable in specific circumstances outlined below:
- Unauthorized Transactions: If you believe that an unauthorized transaction has occurred on your account, please contact our customer support team immediately for assistance. We will investigate the issue thoroughly and take appropriate action to resolve it, which may include issuing a refund if deemed necessary.
- Technical Issues: In the rare event of technical issues or system failures that result in an erroneous transaction or loss of funds, BB GOLD TOKEN may, at its discretion, provide a refund to affected users. Users must provide sufficient evidence and documentation to support their claim of technical malfunction.
- Fraudulent Activity: If we determine that a transaction was conducted as a result of fraudulent activity or unauthorized access to your account, we will work with you to investigate the issue and may issue a refund if deemed appropriate.
If you have any questions or concerns regarding our Return and Refund Policy, please don’t hesitate to contact our customer support team at [email protected]
We are here to assist you and ensure your experience with BB GOLD TOKEN is smooth and satisfactory.
Policy Updates:
BB GOLD TOKEN reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage users to review this policy periodically for any updates.
Last Updated: 10.02.2024
By using our services, you agree to abide by the terms outlined in this Return and Refund Policy.
To return your product, you should mail your product to: [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
Need Help?
Contact us at [email protected] for questions related to refunds and returns.